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Sample Letters |
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For Health Care Offices Table of Contents
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Collection Letters |
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Small balance owing |
1 |
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Small balance remaining the following month |
2 |
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Payments smaller than agreed to |
3 |
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Payments too small |
4 |
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Payment plan started |
5 |
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Payment plan started - talk about future treatment |
6 |
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Payment plan started - low payments to begin |
7 |
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Payment plan started - low payments to begin, indeterminate next payment |
8 |
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Payment plan - missed payment |
9 |
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Payment plan - missed second payment |
10 |
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Seriously delinquent account |
11 |
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Final Demand Letter (option 1) |
12 |
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Final Demand Letter (option 2) |
13 |
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Final Demand Letter (option 3) |
14 |
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Final Demand Letter (option 4) |
15 |
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Final Demand Letter - settlement offer |
16 |
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Account placed with collection agency |
17 |
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Account placed with collection agency |
18 |
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Automatic Payment Plans |
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Auto payment plans announcement |
19 |
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Auto payment plan - Credit card payments |
20 |
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Auto payment plan - Declined Credit Card Payment |
21 |
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Auto payment plan - Expired credit card |
22 |
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Auto payment plan - ACH |
23 |
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Returned ACH payment |
24 |
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Returned ACH payment - ACH canceled |
25 |
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Bankruptcy |
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Bankruptcy notice received - reaffirmation not requested |
26 |
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Bankruptcy dismissal |
27 |
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Bankruptcy - status update - generic |
28 |
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Bankruptcy - status update - specific |
29 |
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Bankruptcy - discharge notice needed |
30 |
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Change of Policy |
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Change of policy - no payment plans |
31 |
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Change of policy - with credit card guarantee |
32 |
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Change of policy - third party financing |
33 |
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Credit Balance |
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Credit balance |
34 |
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Credit Denial |
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Credit denial - credit report used |
35 |
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Credit denial - credit report not used |
36 |
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Death |
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Death of the customer - balance written off |
37 |
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Death of the customer - finding the executor |
38 |
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Death of the customer - writing the executor |
39 |
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Divorce |
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Divorce of the customer |
40 |
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Firing a patient |
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Firing a patient - no reason given |
41 |
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Firing a patient |
42 |
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Firing a patient who needs a follow-up visit |
43 |
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Reinstating a patient after notice of firing |
44 |
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Insurance |
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Insurance - annual limit reached |
45 |
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Insurance - balance owing after insurance payment received |
46 |
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Insurance - claim rejected |
47 |
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Insurance - kept insurance money - first letter |
48 |
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Insurance - kept insurance money - second letter |
49 |
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Insurance - procedure not covered |
50 |
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Insurance - "reasonable & customary" explained |
51 |
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Returned checks |
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Returned check - fee not charged |
52 |
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Returned check - fee charged |
53 |
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Returned check - funds still not available |
54 |
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Misc |
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Accused of violating the Fair Debt Collection Practices Act |
55 |
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Suggestions Welcomed |
56 |
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